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SevenRooms in use

SevenRooms

Run your business better with OrderMate and SevenRooms for CRM-powered online reservations, waitlists, walk-ins and marketing.

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About SevenRooms

SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators unlock the full revenue potential of their data. From neighbourhood restaurants and bars to international multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences and ultimately, bring guests back.

To find out more about SevenRooms, visit sevenrooms.com.

A true two way POS integration for online reservations, waitlists and more.

View reservations live at all POS stations - not just the front desk.

Your own robust guest database that aggregates and consolidates customer data automatically.

Personalised marketing messages to your diners based off profile tags and turn first time guests into regulars.

OrderMate and SevenRooms devices

Configure table plans and update reservation status between OrderMate and SevenRooms.

Why SevenRooms?

  • Enhance guest satisfaction with personalised end-to-end experience.
  • Improve service by streamlining operations between the POS and your reservations platform.
  • Increase repeat business by leveraging the data to create automated marketing campaigns.
OrderMate and SevenRooms devices

Connect both platforms to present guest profiles and order details.

How we work together

By combining operations, marketing and guest engagement into one solution, OrderMate and SevenRooms can help operators maximise profits, build brand loyalty and enable personalised guest experiences.

  • Manage reservations seamlessly
    Reservations made in SevenRooms feed through to OrderMate and will display a reservation icon and time on the tables. Seating or moving tables around in SevenRooms automatically updates the OrderMate table plan so that your wait staff has complete visibility of the restaurant floor.
  • View live table statuses
    As your wait staff engages with the guest, the table statuses are updated in SevenRooms so your host can see what is happening in real-time.
  • Collect valuable guest insights and re-engage them for repeat business
    Guest profiles are shared between OrderMate and SevenRooms, allowing you to re-engage with your diners and boost customer loyalty. The guest's total spend, the items they consumed and their average spend per visit will be added to their profile to help you build a better picture of your guest's habits.