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OrderMate and Now Book It™ have partnered to seamlessly manage online bookings and walk-ins and provide hospitality venues with more data on their diners. By connecting POS, reservation, data analytics and gift vouchers into one solution, venue operators can increase revenue and customer engagement.
Integrated reservations management solution for online bookings and walk-ins.
Sell digital gift voucher on your website and redeem through OrderMate.
Accept deposit online and transfer the payment into POS system.
Engage and market to your customers better with business intelligence tools.
WHY CONNECT?
- No ‘per booking fees’
The software is provided at a low monthly subscription fee, making it a very affordable way to automate your restaurant diary. - No more third-party platforms
Doing away with the third parties who try to take a cut of your business. - Easy to use, real-time bookings diary
Making it easier for your customers to book directly. - Digital gift vouchers
Allow your customers to purchase gift vouchers directly from your website. - Take payments, deposits, and credit card authorisations online
An effective solution to prevent no-shows or last-minute cancellations. Furthermore, the customer can order according to their budget, which has been set in advance, allowing a more stress-free experience. - Obtain insights with business intelligence tools
Customer data that you capture from Now Book It™ is owned by you. By analysing data in the dashboard, you can offer better experience, capture opportunities and customise marketing efforts for repeat business.
INTEGRATION OVERVIEW
HOW IT WORKS?
RESERVATIONS & WALK-INS
- Reservations and walk-ins made in Now Book It™ sync with OrderMate POS and display booking information in WaiterMate.
- Prepayment and online deposits from Now Book It™ are automatically applied to WaiterMate reservation screen once the customer is seated. The payment will be visible in the relevant OrderMate report for reconciliation.
- For the day’s reservations, the graphical table plan in WaiterMate will show a ‘reserved icon’.
- Now Book It™ instantly opens the table in OrderMate with the customer profile to inform your wait staff when a customer arrives.
- OrderMate updates the customer profile with items ordered and payment history in real-time.
- The information is sent to Now Book It™ business intelligence tools.
- When a table is paid off in WaiterMate, the reservation is updated and closed in Now Book It™.
GIFT VOUCHERS
- Your customer can purchase a digital gift voucher on your website via Now Book It™.
- To redeem a gift voucher purchased via Now Book It™, your staff can look up the voucher by entering the voucher number and the voucher amount will show on WaiterMate payment screen.